In this flow, the employee receives an email informing them they have been invited to participate in a particular study. They click the link to view the invitation in a browser. The invitation provides an overview of the study, the benefits it will provide for them as an individual as well as their organization, why they have been invited, a timeline of the study, privacy guidelines to which the study will adhere, and most importantly a list of activities that will be observed for the study. The user is able to select which activities they are willing to allow to be observed. The employee submits the invitation confirmation.
S C E N A R I O O N E
An Employee Reviews and Registers in a Workplace Study
S T E P S
Click link in invitation email to view the study overview.
Step through (or skip) the intro slideshow.
Respond to each sub-section in the Activities & Permissions section.
Check the 'I Agree' checkbox in the Agreement sub-section.
Click the 'Confirm' button.
Review the Dashboard.
Launch Scenario One
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When a new activity is added while a study is in-flight, they are notified and are given the opportunity to choose to have the new activity observed or not. The employee is notified via email of the new activity. They open the third-party website to view the new activity in greater detail. Upon deeper review, the employee finds the new activity to be invasive and damaging and flags it as such.
S C E N A R I O T W O
An Employee Responds
to a New Activity
S T E P S
Click link in notification email to view the new activity in the study overview.
Click the 'please let us know' link below the 'No Thanks' button.
Provide a description and click the button to submit the issue.
Click 'No Thanks' button for the Bathroom Biometrics Activity.
Click 'Confirm' Button.
Launch Scenario Two
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In order to gather direct data from the user that could not otherwise be gathered via hardware sensors, the system deploys very simple, single-question surveys via the mobile app that request feedback from the user.
S C E N A R I O T H R E E
An Employee Responds
to a Survey Prompt
S T E P S
Swipe notification to open the survey in the BetterMetrics app.
Swipe left and right to view different response options.
Click/tap 'Submit Response' button.
Click/tap 'View Dashboard' button.
Launch Scenario Three
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At any time during a study, an employee can choose to suspend—or “snooze”—their participation in a study. Doing so ceases all monitoring of study-sanctioned activities during the suspension.
S C E N A R I O F O U R
An Employee Suspends
their Participation
S T E P S
Click/tap the menu icon to open the app menu.
Click/tap the 'Suspend Activity' toggle.
Click/tap a duration option.
Click/tap the menu icon to dismiss the app menu.
Launch Scenario Four
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When a study is completed, the system notifies the employee. The employee is then able to review the results of the study as insights for the individual employee.
S C E N A R I O F I V E
An Employee Reviews Study Results
S T E P S
Click the menu icon to view the site menu.
Click 'Personal Insights'
Scroll down the page to review the personalized analytics.
Launch Scenario Five
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From here, you can navigate the user experience simulation of an interface designed to espouse trust between employees and a system intended to monitor and analyze the behaviors of employees automatically and at high fidelity.
Please select a scenario to begin.
U X S I M U L A T I O N
SCENARIO TWO
SCENARIO ONE
SCENARIO THREE
SCENARIO FOUR
SCENARIO FIVE
A TRUSTWORTHY
USER INTERFACE
FOR WORKPLACE SURVEILLANCE
Clint Rule
MFA Thesis
Savannah College of Art & Design